Q-Is the eezy brand products are indian?
Ans-Yes the products under the brand name “eezy “ are indian make .
Q-Is there any colour choice in fabric or leatherite used on the chairs ?
Ans-Yes , all the chairs are provided in any colour leatherite or fabric
Q-Is the uphostery used is pure leather ?
Ans-No , the uphostery used is not leather , it is leatherite , a fine quality of synthetic leather.
Q-Do the company give warranty on peeling or cutting of leatherite ?
Ans- No , the company will not bear any warranty on the peeling and cutting of leatherite ,it is mentioned in the warranty card no warranty on the consumables . But company can provide loose leatherite if any one require for the repair of the chair .
Q-How we can trust that this product is an eezy brand product ?
Ans-Company stitch its logo on the back of every chair which is the proof of the authenticity of the chairs .
Q-Is the silver looking base is stainless steel ?
Ans- No , the silver looking base is in hard chrome .
Q-Can we dismental and rearrange the chair ?
Ans- Yes, any one can easily dismental and re-arrange the chair with a little knowledge of its structure .
Q-What is the procedure of delivery of the chairs ?
Ans-After receiving the order , company needs four to five working days to arrange the material and get it ready , in some circumstances company can take extra working days also . There after, the material is under gone through a quality check and packing procedure , after the qc ,the material is ready to despatch thru the suggested transports
Q- Can we customize the chairs ? Like any change in armrest, or stitching , or base ?
Ans- Yes, you can customise the chairs but company accepts a minimum order of 20 pcs to get it customise and time period shall be 15-20 working days .
Q- Can we change the wheels ?
Ans-Yes, wheels can be easily changed if there is any problem or defect n the wheels .
Q- what is the price difference between the nylon base and chrome plated base ?
Ans- Price difference in the nylon base and chrome base is rs 350/- per pc nett price .
Q- What is any time locking feature of chairs ?
Ans- Some executive chairs have special feature of any time locking . In this we can adjust the back of the chair into three positions .
This way we can adjust the back of the chair according to our comfort .
Q- How much chairs contains one bundle ?
Ans- Two h/back chairs can be packed in one bundle and 4-6 visitor chairs can be packed in one bundle.
Q- Whether the company provide on site service for fitting of chairs or regarding repair?
Ans- Yes, if there is any bulk supply, then company can also send their own tecnician to assemble the chairs.